our process

With our streamlined process, you will never be out of the orbit.

Our experience has given us the opportunity to build an effective design process to deliver your project's best outcome. We will make sure it's delivered on time and within budget, with top quality results!

Here are the steps we'll take during this journey:

Discovery session

We won't just ask you questions. We'll find the answers!

We’ll complete a detailed examination of the truth about your project and exactly what it is you’re trying to achieve. We will discuss your goals, your “why”, your target audience, services and products, industry, and business. The whole idea is to help us understand why you need our service and what you hope to accomplish with it.
These insights allow our team members to identify opportunities along our journey during the development stages.

After the call, we will do any necessary research into your business and market, which will allow us to present a proposal.

Roadmap plan

Aligning our minds to expectations and outcomes

After our proposal is signed we go deep in the process to fill in any gaps remaining from our discovery call. This is the part where we dive into your content strategy, your customers and end up with a working roadmap and content outline that align both sides.
This will give us an informative blueprint for how you want your project as well all the timeline to help structure of its details so we stay on the same page towards specific outcomes. 

The prototype

the foundation of your final product

A prototype is a black and white version of your final product. It’s sometimes called a wireframe on web design. We will take your idea and organise it into an interactive version of your design before we actually design or build anything. This helps us establish that the content and messaging is doing the job it’s meant to do, and helps us organise before we start to build. Think of this like the blueprints for a house, it’s a simple version where we can see each part in place.

Creative juice

Time to create some magic

It’s time to be creative design the details to potentialise your message. Here is where we will be focusing on design elements such as Typography, colours, images, and shapes making your product very attractive. If you already have a brand guide, we will use it as a reference to keep consistency. We focus on the user experience, so we build your design to deliver and guide some action.


The work behind the scenes

That’s the final step of our work, where we will polish all the details and make sure that everything is working as it should be. We get to work coding (in the case of a website) and fully implementing the design into the content management system. Finally, we’ll load in any content and photos you’ve provided and bring the site to life. For other materials, we will prepare the final art after approval to use it wherever you need it.


Time to final tests and to delivery your new awesome design

We go underground for a few weeks and make sure everything is plugged in and tested before deploying your shiny new website to your hosting server so you can show it off to the whole world.

Website care plans

Keep everything working properly

We can provide training resources so that you have total control over your website’s content and can provide a website care plan to fit your needs. Who better to keep things running smoothly than the team that designed your website to begin with? Check out our Website care plans.

Why you should work with us

Our Strong Points

Our Galactic marketing team can assist you in developing an idea to promote the product you have in mind, uniquely mixing our strengths to deliver the most cost-effective designs on a budget for your company.

Web design & development
Video content creation
Graphic design
Digital marketing


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